"I'm sick, and I wanted to get here before something happens (to me),"91-year-old Arsenia Grair said when asked why this was her dying wish. "We've not had a casino in Cleveland and I've wanted one in this city for the past 30 years. It's fun to play the slots, and it's about time we got a casino." […]
Horseshoe owner Dan Gilbert and General Manager Marcus Glover have asked that patrons flocking to the casino go easy on 600 dealers who are largely local and new to the trade. […]
After Dark columnist John Petkovic rolls the dice and tries to get into Cleveland's new casino. He lost, but he has some advice for folks trying to do the same. […]
Give the proprietors of the Horseshoe Casino Cleveland credit for a smart play: They limited the number of patrons on opening night, and that helped to make a good first impression, The Plain Dealer editorial board writes. […]
A lull Tuesday morning allowed Brett Brockman to walk right in about 10 a.m. and play blackjack. But when the 27-year-old resident of Cleveland's Old Brooklyn neighborhood exited shortly after 1 p.m. at the basement level of Tower City, a throng was backed up outside the door. […]
Company uniforms, especially in a high-stakes business like a casino, are designed to project a certain image to the customer, says Dr. Jennifer Baumgartner, a clinical psychologist and author of the book "You Are What You Wear: What Your Clothes Reveal About You" (Da Capo Press). The trick, however, is to deliver the message without customers real […]
"That light show was incredible! Very cool to add another entertainment option to an already long list of options for Clevelanders and visitor." -E12 […]